RETURN POLICY & CANCELLATIONS
Returns & Cancellations
At Love and Lore Bookstore, every order is packed with care and made especially for you. Because of the nature of our products and our size as a small independent bookstore, all purchases are considered final sale.
Returns & Exchanges
We are unable to accept returns or exchanges, including on preorder items, unless there is an issue with your order.
If your order arrives with an incorrect item or is missing something, please email us at loveandlorestore@gmail within 5 days of delivery. Be sure to include your order number and photos (if applicable), and we'll work with you to make it right.
Order Cancellations
Need to cancel your order? We completely understand! Orders may be canceled before they have been processed or shipped.
Once an order has entered processing or has shipped, we're unable to cancel it.
If your cancellation request is approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, refunds may take 5–10 business days to appear.
Promotional Codes
Orders placed using an invalid, unauthorized, or expired discount code may be canceled at our discretion. If this happens, you'll be notified and can place a new order using a valid promotion, if applicable.
Questions?
We know that every situation is a little different, and we're always happy to help if you have questions about your order.
Please reach out to us at loveandlorestore@gmail, and we'll do our best to assist you.
Thank you for supporting Love and Lore Bookstore. Your support means the world to our small business!!
Preorder Campaigns:
Interested in partnering with Love and Lore for a preorder campaign? We'd love to hear from you!
If you'd like us to participate, please email us with the following information:
- Details about the preorder campaign
- Your marketing and promotional plans
- How participating bookstores will be supported
- Whether the campaign is exclusive
- Any marketing assets or promotional materials you'd like us to share
While we welcome preorder campaign opportunities across all genres, our primary focus is romance and fantasy, and those titles are especially well suited to our community of readers. We carefully curate our selections and review each campaign to ensure it's a great fit for both our store and our customers.
Stock Our Shelves
If you're interested in having your books stocked in our store, we'd love to hear from you! Please complete the form below with information about your book and publishing details.
We welcome submissions across all genres, with a particular focus on romance and fantasy. Every submission is carefully reviewed to ensure it's a good fit for our bookstore and community of readers. We do not accept books featuring AI-generated covers or other AI-generated visual assets.
As a small, independently owned bookstore run by a one-person team, we're unable to guarantee that every submission will be accepted or stocked. If we aren't able to carry your book right away, we truly appreciate your understanding and encourage you to submit future releases as well.