Refund policy

Returns & Cancellations

At  Love and Lore Bookstore, every order is packed with care and made especially for you. Because of the nature of our products and our size as a small independent bookstore, all purchases are considered final sale. 

Returns & Exchanges

We are unable to accept returns or exchanges, including on preorder items, unless there is an issue with your order.

If your order arrives with an incorrect item or is missing something, please email us at loveandlorestore@gmail within 5 days of delivery. Be sure to include your order number and photos (if applicable), and we'll work with you to make it right.

Order Cancellations

Need to cancel your order? We completely understand! Orders may be canceled before they have been processed or shipped.

Once an order has entered processing or has shipped, we're unable to cancel it.

If your cancellation request is approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, refunds may take 5–10 business days to appear.

Promotional Codes

Orders placed using an invalid, unauthorized, or expired discount code may be canceled at our discretion. If this happens, you'll be notified and can place a new order using a valid promotion, if applicable.

Questions?

We know that every situation is a little different, and we're always happy to help if you have questions about your order.

Please reach out to us at loveandlorestore@gmail, and we'll do our best to assist you.

Thank you for supporting Love and Lore Bookstore. Your support means the world to our small business!!