SHIPPING POLICY & FAQ
Shipping Policy
Thank you so much for shopping with Love and Lore Bookstore! Every order is packed with care, and we want your experience to be as smooth as possible. Please take a moment to review our shipping policy below.
Processing Your Order
Most orders are packed and shipped within 2–3 business days (Monday through Friday, excluding holidays).
Please keep in mind that processing times may be longer during book releases, sales, holidays, or other high-volume periods. We appreciate your patience as our small team works to get every order out as quickly and carefully as possible.
Preorders
Ordering a preorder? Here's what to expect:
If your order contains both preorder and in-stock items, everything will ship together once all preorder titles are available. If you've ordered multiple preorder books in the same order, your package will be shipped after the last preorder release date.
Want each preorder shipped as it's released? Just send us an email at loveandlorestore@gmail, and we'll arrange separate shipments for an additional shipping fee through PayPal.
After a preorder's official release date, please allow 5–8 business days for us to prepare and ship your order.
Please note that preorder boxes or special preorder promotions with exclusive merchandise may require a little extra processing time while we wait for all included items to arrive.
Shipping Costs
Shipping charges are calculated automatically during checkout based on your order and delivery address. You'll always see the total shipping cost before placing your order.
Where We Ship
At this time, we ship within the United States only.
Delivery Issues
Once your package has been accepted by the shipping carrier, delivery is outside of our control. While we'll gladly help however we can, we aren't responsible for shipping delays, lost packages, or damage that occurs during transit.
If your package is lost or arrives damaged, please contact the shipping carrier directly to begin the claims process. If they need information from us, we're happy to provide it.
If your order arrives with the wrong item or something is missing, please contact us within 5 days of delivery at loveandlorestore@gmail. Include your order number and photos (if applicable), and we'll work with you to resolve the issue as quickly as possible.
Questions?
Have a question before or after placing your order? We'd love to hear from you!
You can reach us anytime at loveandlorestore@gmail, and we'll get back to you as soon as we can.
Thank you for supporting our small business, it truly means the world to us!!
Preorder Campaigns:
Interested in partnering with Love and Lore for a preorder campaign? We'd love to hear from you!
If you'd like us to participate, please email us with the following information:
- Details about the preorder campaign
- Your marketing and promotional plans
- How participating bookstores will be supported
- Whether the campaign is exclusive
- Any marketing assets or promotional materials you'd like us to share
While we welcome preorder campaign opportunities across all genres, our primary focus is romance and fantasy, and those titles are especially well suited to our community of readers. We carefully curate our selections and review each campaign to ensure it's a great fit for both our store and our customers.
Stock Our Shelves
If you're interested in having your books stocked in our store, we'd love to hear from you! Please complete the form below with information about your book and publishing details.
We welcome submissions across all genres, with a particular focus on romance and fantasy. Every submission is carefully reviewed to ensure it's a good fit for our bookstore and community of readers. We do not accept books featuring AI-generated covers or other AI-generated visual assets.
As a small, independently owned bookstore run by a one-person team, we're unable to guarantee that every submission will be accepted or stocked. If we aren't able to carry your book right away, we truly appreciate your understanding and encourage you to submit future releases as well.