Shipping Policy

Thank you so much for shopping with Love and Lore Bookstore! Every order is packed with care, and we want your experience to be as smooth as possible. Please take a moment to review our shipping policy below.

Processing Your Order

Most orders are packed and shipped within 2–3 business days (Monday through Friday, excluding holidays).

Please keep in mind that processing times may be longer during book releases, sales, holidays, or other high-volume periods. We appreciate your patience as our small team works to get every order out as quickly and carefully as possible.

Preorders

Ordering a preorder? Here's what to expect:

If your order contains both preorder and in-stock items, everything will ship together once all preorder titles are available. If you've ordered multiple preorder books in the same order, your package will be shipped after the last preorder release date.

Want each preorder shipped as it's released? Just send us an email at loveandlorestore@gmail, and we'll arrange separate shipments for an additional shipping fee through PayPal. 

After a preorder's official release date, please allow 5–8 business days for us to prepare and ship your order.

Please note that preorder boxes or special preorder promotions with exclusive merchandise may require a little extra processing time while we wait for all included items to arrive.

Shipping Costs

Shipping charges are calculated automatically during checkout based on your order and delivery address. You'll always see the total shipping cost before placing your order.

Where We Ship

At this time, we ship within the United States only.

Delivery Issues

Once your package has been accepted by the shipping carrier, delivery is outside of our control. While we'll gladly help however we can, we aren't responsible for shipping delays, lost packages, or damage that occurs during transit.

If your package is lost or arrives damaged, please contact the shipping carrier directly to begin the claims process. If they need information from us, we're happy to provide it.

If your order arrives with the wrong item or something is missing, please contact us within 5 days of delivery at loveandlorestore@gmail. Include your order number and photos (if applicable), and we'll work with you to resolve the issue as quickly as possible.

Questions?

Have a question before or after placing your order? We'd love to hear from you!

You can reach us anytime at loveandlorestore@gmail, and we'll get back to you as soon as we can.

Returns & Cancellations

At  Love and Lore Bookstore, every order is packed with care and made especially for you. Because of the nature of our products and our size as a small independent bookstore, all purchases are considered final sale. 

Returns & Exchanges

We are unable to accept returns or exchanges, including on preorder items, unless there is an issue with your order.

If your order arrives with an incorrect item or is missing something, please email us at loveandlorestore@gmail within 5 days of delivery. Be sure to include your order number and photos (if applicable), and we'll work with you to make it right.

Order Cancellations

Need to cancel your order? We completely understand! Orders may be canceled before they have been processed or shipped.

Once an order has entered processing or has shipped, we're unable to cancel it.

If your cancellation request is approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, refunds may take 5–10 business days to appear.

Promotional Codes

Orders placed using an invalid, unauthorized, or expired discount code may be canceled at our discretion. If this happens, you'll be notified and can place a new order using a valid promotion, if applicable.

Questions?

We know that every situation is a little different, and we're always happy to help if you have questions about your order.

Please reach out to us at loveandlorestore@gmail, and we'll do our best to assist you.

Thank you for supporting Love and Lore Bookstore. Your support means the world to our small business!!